1. OUR CUSTOMER SERVICE
Since 1994, Nichols has cared about every customers served. Our mission is to provide our customers superior work and service delivered with honesty and integrity resulting in the highest customer satisfaction.
We recognize we can only accomplish this by hiring the highest quality employees who work as a team. The value of our service is totally dependent on the value of our employees. We know that trust isn’t given, it’s earned.
By working together as a team, full of honesty and integrity, and by providing the highest quality repairs through the efforts of hard working, highly trained employees, we will earn the trust of each customer and reach our goal of providing the highest customer satisfaction.